Frequently Asked Questions
Find answers to common questions about bookings, packages, and travel planning with Trovilo.
Simply browse our packages page, choose the destination that suits you best, and click the Book Now button. Fill out the booking form with your details and our travel team will contact you within 24 hours to confirm your trip and finalize all the details together.
Absolutely! While our packages come with carefully curated itineraries, we are always happy to adjust activities, accommodations, or duration based on your preferences. Simply mention your requirements during booking and our travel experts will tailor the experience exactly to your needs.
Most packages include round-trip flights, hotel accommodation, daily breakfast, guided tours, and entrance fees to listed attractions. Specific inclusions vary by package, so please check the individual package details page for the complete and accurate breakdown.
Visa requirements depend on your nationality and the destination you are travelling to. We recommend checking with the respective embassy or consulate well in advance. Our support team can also provide general guidance to help you prepare all necessary travel documents.
Cancellations made at least 30 days before departure are eligible for a full refund minus processing fees. Cancellations within 30 days may incur additional charges depending on the package. Please contact our support team for specific details regarding your booking.
Travel insurance is not included in our standard packages and must be purchased separately. We strongly recommend securing comprehensive travel insurance before your trip to protect against unexpected cancellations, medical emergencies, or lost belongings during your journey.
We recommend booking at least 2 to 3 months in advance, especially during peak travel seasons. Early booking ensures better availability, preferred accommodations, and often comes with better pricing compared to last minute reservations.
