Frequently asked questions
Can't find your answer here? Reach out to our support team anytime — we're available 24/7.
Browse any product, select your preferred size or variant, and click 'Buy Now' or add it to your cart. Proceed to checkout, fill in your delivery details, and complete payment. You'll receive a confirmation email right away.
You can cancel or modify your order within 1 hour of placing it by contacting our support team. After that, the order may already be packed and dispatched, so changes may not be possible.
Once your order is shipped, you'll receive a tracking link via email. You can use that link to follow your package in real time. You can also log in to your account and view order status under 'My Orders'.
Standard delivery typically takes 3–7 business days depending on your location. Express delivery options may be available at checkout for faster arrival.
Yes, we offer free shipping on orders above a certain amount. The qualifying threshold is shown at checkout. Orders below the threshold have a flat delivery fee.
Delays can occasionally happen due to high demand or logistics issues. If your order hasn't arrived within the estimated timeframe, please contact our support team and we'll investigate immediately.